Hilary was so kind and understanding, I was actually touched. I have never had this type of customer service💛 I had to cancel my subscription because I live on a fixed income and my budget could st... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Replied to 86% of negative reviews
Typically replies within 1 week
Great customer service!
Customer service was wonderful when I had a question about delivery. Sarah Joy was very prompt in her reply.
Nothing else like it!
One of the few products I have ever purchased online that does exactly what it claims to, and then some! I am not kidding when I say I saw and felt results from the very first use. I saw an instant improvement in the texture of my skin (smoother, firmer), and it gave it a nice glow as well! Buy it now, and thank me later :)
Allyza was very nice and fast in taking…
Allyza was very nice and fast in taking care of my issue! Thank you so much for your fast and friendly customer service!!!
You don’t know what you don’t know!
I wanted to wait until I used all 3 bottles of the Besque body oil before writing my review. I am In absolute LOVE with the positive effects that this has had on my skin. No more crepey knees, my skin stays hydrated and glows. The scent is very warm and not too strong at all. I am in love love love!!!!!!
Unfortunate cancellation
Unfortunately after trying Besque Oil for several months l have had to cancel my subscription. Cancelling was a difficult decision but the process was made a lot easier with the help of a lovely person from Besque called Allyza.
Thank you so much for your help and understanding.
Love it
I love the feel of this product. I use it on my legs, my arms, my tummy. I love the glow it leaves behind .. I recommend it !
This is the best product I’ve found for…
This is the best product I’ve found for mature skin. I am 52 years old and my skin looks amazing! I’m ready to order for a second time.
Jeckany has provided the greatest…
Jeckany has provided the greatest customer service for this great product which is very important to me as a customer.
Eluna was wonderful
Eluna was wonderful. Super responsive to my issue with the product I received and helped me resolve my issue immediately.
Lovely oil
Lovely oil, smells amazing, goes a long way. My skin definitely feels more nourished. Definitely recommend.
I was so excited to get the divine face…
I was so excited to get the divine face serum and then disappointed when it arrived damaged and unusable. I contacted the company and shared a picture of damaged bottle. Jeckany immediately responded. She was kind and understanding! She quickly was able to rectify the situation and have a new bottle of the serum shipped to me. This was one of the best customer service experiences I’ve had. I am looking forward to trying the serum once it arrives!
Magic Oil and Face Serum…
I have purchased the Magic oil and face serum several times and love the way it feels on my skin and how it stays hydrated all day.
Wonderful product
First, I really love what this oil does for my skin.
Like others have said about the scent, it's strong and you either like it or you don't. I personally like it but my hubby does not. So I'm going to bite the bullet and order the unscented. I cannot deprive my skin from the wonderful benefits of this product
The product works!
Customer service was good and the product actually works! I've seen a difference in just a month!
My skin has never looked more…
My skin has never looked more beautiful, smoother and supple. Thank you thank you thank you !!!!! I will never be without this oil ever.
Disappointment was transformed into a great experience
I was bummed to find out, that customs added 50 % of the price I’d paid for the oils in taxes and handling fees! Contacted Customer Service and Ali provided GREAT support and follow up ⭐️⭐️⭐️⭐️⭐️
Allyza at Besque is AMAZING
Allyza at Besque was AMAZING at helping me and was so helpful, warm and professional. I had made a mistake in how I placed an order, and she walked me through the process of correcting what I'd done and even created links for me to use so that my next order would be as easy as possible. Every interaction I've had with Besque--and representatives like Allyza--has been so positive, it feels like a very caring company that is truly interested in helping me. The unscented Magic Body Oil is truly changing the appearance of my formerly-crepey arms, I am now using it on my legs and abdomen, too. Thanks, Allyza and Besque for offering such a great product and impeccable customer service!
I decided to try the Besque oil based on reviews
I decided to try the Besque oil based off of the reviews I was reading. It is reasonably priced and I have tried plenty of expensive serums so I had nothing to lose. The oil has a nice feel to it- luxurious and smooth. It penetrates into the skin so you are not feeling greasy at all but you look moisturized and glow...I like that. After a few weeks of using daily after my shower i could see the crepeu skin fading away. I was shocked that the reviews were true and I will use this oil now forever. Give it a try!
Haven’t received product and it’s been 3 weeks.. and still waiting for valid tracking info.
After placing my order I received and email stating I needed to provide personal data/ID for delivery. This has never happened with any other purchases I have made. I reached out to customer service and was updated that I didnt need to do so and my order was shipped. That was on 12/02. It is now 12/20 and when I try to use the tracking number provided it says there is no record of this reference number. I have reached out again and await a response. Reading through the reviews, it seems many customers comment on experiences with customer service which further supports my impression that others have had issues with this company as well. I hope this is able to be rectified in a timely manner.

Reply from Besque
Great customer service
My package wasn't moving when I was tracking it. I emailed Besque and received an immediate reply. Sarah Joy was helpful and attentive. She emailed back everyday until I received my products. That's some great customer service.
I love all the products I have been using and just have to be patient since they ship from the UK. They are worth the wait.
Thank you Sarah Joy & Besque.
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